Privacy Policy

1. Who We Are

Pure Interiors London Limited (“we”, “us”, “our”) is committed to protecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website or contact us.

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2. What Personal Data We Collect

We may collect and process the following personal data:
• Name
• Email address
• Phone number
• Address (if provided for quotations or site visits)
• Any information you provide when contacting us via forms, email, or phone

We do not sell products online or collect payment information through this website.

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3. How We Collect Your Data

We collect personal data when you:
• Fill in a contact or enquiry form
• Email or call us directly
• Request a quotation or information about our services

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4. How We Use Your Data

We use your personal data to:
• Respond to enquiries
• Provide quotations and arrange site visits
• Deliver our kitchen, bathroom, and property maintenance services
• Communicate with you about your enquiry or project

We will only use your data where we have a lawful basis to do so.

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5. Lawful Basis for Processing

Under UK GDPR, we process your data based on:
• Consent – when you contact us voluntarily
• Legitimate interests – to respond to enquiries and provide our services
• Contractual necessity – where data is required to carry out agreed work

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6. How We Store and Protect Your Data

We take appropriate security measures to protect your personal data from unauthorised access, alteration, or disclosure.

Data may be stored securely in:
• Email systems
• Quotation or job management records

We only keep personal data for as long as necessary for the purposes it was collected.

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7. Sharing Your Data

We do not sell or rent your personal data.

We may share data only where necessary with:
• Trusted contractors or suppliers involved in your project
• Professional advisers (e.g. accountants or insurers)
• Legal or regulatory authorities if required by law

All third parties are required to respect data protection laws.

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8. Your Data Protection Rights

Under UK GDPR, you have the right to:
• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent at any time

To exercise your rights, please contact us using the details below.

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9. Cookies

Our website may use basic cookies to ensure it functions correctly.

For more information, please see our Cookie Policy (if applicable).

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10. Third-Party Links

Our website may contain links to other websites.
We are not responsible for their privacy policies or content.

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11. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page.

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12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us via the contact details provided on our website.